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For online web orders or wire rope cables sent to us by post, we will always do our best to make or copy your cable the same day we receive the request or within 24hrs of receiving payment.

For anyone visiting us we will always do our best to make one up while you wait

Yes of course we can supply Vinyl Upholstery Swatches for your chosen Colour/s. We also have a huge selection of Specialist vinyls not listed on the website should you need a more accurate Colour of Texture.

This tends to be around 24 hrs from receipt of your worn or faulty pads or allow 48 hrs where extra work is required like replacing internal foams or repairing cracked back boards but please contact us prior to ensure the upholstery department is ready. 

Please get in touch with us so we can look into helping you further

We can be contacted by Telephone, Email or WhatsApp via our Contact Page

Our Office Hours are 9am to 5pm Monday to Thursday. We also reply to Emails throughout the day and outside of normal office hours.

The fastest way for us to respond is by telephoning us or messaging us through Whatsapp

Certain parts are covered by our own 12 Month Manufactures Warranty otherwise original OEM Parts are covered by the OEM (Original Equipment Manufacture). Please check the individual product page or please Contact Us

We are lucky enough to have our Senior Engineer now office / workshop based. He has over 40 years experience and knowledge, while he eats and sleeps fitness equipment there’s nothing much he doesn’t repair

Yes you can, however, in the first instance please Contact Us first so we know your coming or for Repair and Servicing we will need to schedule a day and time