Depending on the size and weight of your order we may use Royal Mail, DPD, Parcel Force, DHL, FedEx or UPS

We will endeavour to ship all parts In Stock usually on the day the order is received as long as its before our cut off delivery collection time of 2.30pm. For larger items like Treadmill Decks or custom made items like Treadmill Belts and Custom Made Upholstery Pads please check the manufacturing production time of each individual part on its product page

Please contact us prior to returning an order. Items to be returned must be in an as new, unused and full undamaged working re-saleable condition to be eligible for refund

We aim to refund you for the value of the item/s within  one to two days. Please check the account statement for the payment method used.

Yes, we ship our Spare Parts all over the World however, some items like large Treadmill Decks can be too expensive to ship overseas.

Yes, depending on the delivery service you choose Tracking is usually available